Legal Statement

All content included on this site, such as text, graphics, photographs, logos, button icons, images, audio clips and software ("Content"), is the property of or licensed by American Furniture Warehouse (AFW) or its suppliers and protected by U.S. and international intellectual property laws. The compilation and layout of the Content is the exclusive property of AFW and is protected by U.S. and international intellectual property laws. The Content may solely be used as a shopping resource. Any other use of the Content, including but not limited to reproduction, modification, distribution, transmission, display or performance, is strictly prohibited. All content not owned directly by AFW, LLC were received from third parties and AFW accepts no responsibility therefor. Derivative works and other unauthorized copying or use of stills, audio, and video footage, including the re-transmittal of downloaded programs, graphics, and other materials, are expressly prohibited.

Disclaimer

This site is provided by AFW on an "AS IS" basis. AFW makes no representations or warranties of any kind, express or implied, as to the operation of this site. To the full extent permissible by applicable law, AFW disclaims all warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. AFW will not be liable for any damages of any kind arising from the use of this site, including but not limited to, direct, indirect, incidental punitive and consequential damages.

Items listed on our site are not guaranteed to be in stock. Please feel free to call or visit any of our showrooms to verify the availability of an item you are interested in. American Furniture Warehouse does not warrant the accuracy or completeness of prices, items, descriptions, colors, graphics, links or other items contained on this site. We reserve the right to refuse to honor internet pricing that is in error.

Applicable Law

This site is created and controlled by AFW staff in the State of Colorado, USA. As such, the laws of the State of Colorado will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.

Privacy Policy

At AFW, we are committed to safeguarding your online privacy. Keeping your personal information private is vitally important to us. Therefore, during your AFW experience--whether you're browsing our site or placing an order--we treat your personal information with care. Please read on to understand the details of our policy. By using our site, you consent to the collection and use of your information as outlined in this policy, as we may amend it from time to time. Since this policy may change periodically, please check back to ensure that you are aware of how we will use your information.

We collect only the information needed to process your order and to improve your shopping experience.

When you order, we ask you to provide the information needed to process your order: your name, email address, mailing address and your credit card number and its expiration date. This way, we can process your order expediently and keep you updated concerning its status. We also offer you the opportunity when you purchase an item to remain in our lists to receive offers from us and selected vendors from time to time. If you do not wish to remain on our list, please uncheck the box. At the same time, we may request additional information about you such as your age. This information is not required, but is extremely helpful to us in understanding who are customers are so that we can continually improve our products and services. When you sign up for our notification services, we require an email address to ensure that we can send you the requested information. When you use our site to tell us what you think, we ask for your email address, though you can elect to have the address not displayed.

We monitor traffic patterns on our web site so we may improve the site's content and organization.

You've probably heard of cookies. "Cookies" are bits of information that your computer browser stores on your hard drive. Be assured that our cookies do not contain any personally identifying information. Cookies do allow us to store information that would be useful to you; for example, items you've marked but aren't quite ready to buy, or information you've indicated that you would like us to keep you updated on. Even without a cookie, you can still use most of the features on our site, including purchasing items.

We do not sell customers' specific personal information with third parties.

We won't even rent it. AFW may provide general statistics about our customers (such as most active age group), sales, traffic patterns and related site information to reputable third parties. However, these statistics will include absolutely no personal or identifying information. Please be aware, of course, that for shipping and fulfilling your orders, we will need to provide the requisite shipping information to our suppliers and shipping companies. Please be aware that any links on our site are governed by those sites' privacy policies, not ours. If your name has been provided to a third party vendor for fulfillment (for example, an order for flowers), that company may retain your information, and that information will be governed by their site policies.

Finally, AFW may disclose information in special cases if we believe that such information is necessary to identify, contact or bring legal action against someone who may be violating the terms of our website or the rights of others. We may also disclose information when we believe in good faith that the law requires it, and for administrative purposes necessary to maintain, service and improve our products and services.

We protect all customer data against unauthorized access, store all data in a secure location and grant access only to designated staff. However, no data transmission over the Internet can be 100% guaranteed. Therefore, while we strive to protect your information, AFW cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Security Policy

Browser Recommendations

For enhanced security, we recommend using Chrome, Safari or Microsoft® Internet Explorer version 9.0 or higher, both of which enable SSL. We also recommend setting your browser's preferences to accept cookies and enable JavaScript.

Contact Us

If you would prefer to place your order over the phone, please call us at (303) 289-3311.

Online Help Center

click here for AFWs online HELP center.
(303) 289-3300 websales@afwonline.com

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Contact Us

Headquarters:

8820 American Way
Englewood, CO 80112
Phone: 303-799-9044

Customer Service:

Phone: (303) 289-3300
Toll Free: 1-800-992-7997
Fax: (303) 288-1137
Service@afwonline.com

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