**Customer and/or Animal abuse will void AFW warranty.

  • One year warranty on all items in the store
    (**Promotional Parsons Chairs, Dining Chairs and Barstools used in commercial applications have a 30 day warranty.)
  • Warranty covers manufacturer defects
  • All audio products have a 90 day manufacturer's warrant for parts and labor.
  • All TVs carry a one year manufacturer's warranty for parts and labor.
    Service is done in the home by a factory authorized repair center.
    LG: 1800-243-0000
    Samsung: 1-800-Samsung
  • Motors specifically used in reclining furniture for lift or reclining purposes have a 5 year warranty.
    (Massage chairs and their components fall under the standard one year warranty.)
  • Lift motors in lifestyle beds with a wired remote have a 5 year limited warranty;
    Beds with a wireless remote have a 20 year limited warranty.
  • A re-stocking fee may apply - MUST HAVE RECEIPT
  • Some factories may have extended limited warranties.
  • our mattress warranty is sparate. Please see a salesperson for any mattress warranty.


  • Keep your receipt on file to present to expedite warranty issues
  • Warranty repair merchandise must be in like-new condition
  • Any even exchange merchandise must be in new condition.
  • A restocking fee may apply if not covered by warranty


Online Help Center

click here for AFWs online HELP center.
(303) 289-3300 websales@afwonline.com


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Contact Us


8820 American Way
Englewood, CO 80112
Phone: 303-799-9044

Customer Service:

Phone: (303) 289-3300
Toll Free: 1-800-992-7997
Fax: (303) 288-1137

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